UnifyApps | Privacy Terms
Last Updated on 26.03.2024

PLEASE READ THESE PRIVACY TERMS CAREFULLY AND IN THEIR ENTIRETY, BEFORE ACCESSING OR USING THE UNIFYAPPS’S WEBSITES, PRODUCTS & SERVICES
1. INTRODUCTION
  1. These Privacy Terms (“Privacy Terms”) describe Tech UniApps (India) Services Private Limited’s (“UnifyApps”/“we”/“us”) policies and procedures on the collection, use and disclosure of the information provided by the end users and the visitors (together referred to as the (“Users”/”you”/”your”) of the UnifyApps’ application, platform(s) and website (“Platform”). Every User who accesses or uses the Platform and any other related software and/or services with the characteristics and features as described or available on the Platforms (referred to collectively as the “Services”), agrees to be bound by the terms of these Privacy Terms. UnifyApps may have subsidiaries and affiliated legal entities around the world (“Subsidiaries and Affiliates”), providing the Services to Users on behalf of UnifyApps. Users acknowledge and agree that the Subsidiaries and Affiliates will be entitled to provide the Services and shall have all rights and privileges equivalent to UnifyApps hereunder, to the extent applicable.
  2. These Privacy Terms and the terms and conditions hereunder, along with the Terms of Use represent a binding contract between Users and UnifyApps with regard to the Platform and in particular, the Services. Therefore, Users should read these Privacy Terms and the Terms of Use carefully and, in their entirety, before starting to use the Platform and/or any Services. Users indicate, at their option, their acceptance of and agreement to these Privacy Terms and the terms, policies, procedures, and conditions hereunder, by clicking or tapping on a button indicating their acceptance of these Privacy Terms, or by registering on the Platform and/or the Services or using them as a member or guest.
  3. Capitalized terms used in these Privacy Terms but not defined herein shall have the same meaning as ascribed to such term under the Terms of Use.
2. SYNOPSIS OF PRIVACY TERMS
3. INFORMATION WE COLLECT AND PURPOSE OF COLLECTION
4. HOW WILL WE PROCESS USER INFORMATION
5. YOUR RIGHTS AS A USER
6. YOUR OBLIGATIONS AS A USER
7. PRIVACY STATEMENTS
8. CHILDREN'S PERSONAL DATA
9. LEGAL DISCLOSURES
10. CHANGE IN THE PRIVACY TERMS
11. GRIEVANCE OFFICER

SUPPLEMENTAL PRIVACY POLICY FOR THE USERS IN EEA AND UK

About This Privacy Policy

Who We Are And How To Contact Us

Tech Uniapps (India) Services Private Limited is registered in India and have a regional office in Dubai, UAE. The Data Protection Lead is Mr. Rahul Anishetty . You can contact us in any of the following ways:

Name of Data Protection Lead: Mr. Rahul Anishetty
Company name: Tech Uniapps (India) Services Private Limited
Data Protection Lead Address: Unit No. 1814 B, 18th Floor, MAGNUM GLOBAL PARK, Golf Course Ext Road, Sector 58,
Gurugram, Haryana 122011
Data Protection Lead Number:+91-8800135953/+971524957778
Email ID: security@unifyapps.com

OUR ARTICLE 27 REPRESENTATIVE

We have appointed EU and UK Representatives under Article 27 of the EU GDPR and UK GDPR respectively. Our appointed representatives are:

UK Representative:

Under Article 27 of the UK Data Privacy Act, we have appointed a UK Representative to act as our data protection agent.
Our nominated UK Representative is: GDPR Local Ltd.

Adam Brogden
Email:  contact@gdprlocal.com
Tel:  +44 1772 217800
Address : 1st Floor, Front Suite27-29 North Street,  Brighton, England BN1 1E

EU Representative:

Under Article 27 of the UK Data Privacy Act, we have appointed a UK Representative to act as our data protection agent.
Our nominated UK Representative is: GDPR Local Ltd.

Adam Brogden
Email:  contact@gdprlocal.com
Tel: +35315549700
INSTANT EU GDPR REPRESENTATIVE LTD.,
 Office 2, 12A Lower Main Street, Lucan Co. Dublin K78 X5P8 Ireland

Who this privacy policy applies to

This policy relates to data subjects of Tech Uniapps (India) Services Private Limited including clients, customers, suppliers, partners, employees, and all other individuals. Processing of your data is required in order to offer you our products and services and to run our company. It applies to all data that the company holds relating to identifiable individuals, even if that information technically falls outside of the GDPR. This can include:

What this policy applies to

This section describes the lawful basis for processing your data and applies to the information about yourself that you choose to provide us with or that you allow us to collect. This includes:

We do not routinely collect or process sensitive data about you. However, where this is the case we will ensure we take appropriate precautions to protect your data.

How your information will be used

We will only use your personal data for the purposes for which we collected it and as you would reasonably expect your data to be processed and only where there is a lawful basis for such processing, for example:

Purpose/ActivityType of dataLawful basis for processing
To register you as a new customerIdentityPerformance of a contract with you Consent
To process and deliver the products and services you request including digital signages, and to manage payments, fees and charges.Identity, Contact, FinancialTransaction, Marketing and CommunicationsPerformance of a contract with you,  Necessary for our legitimate interests to recover debts owed to us, Consent
To manage our ongoing relationship with you which will include notifying you about changes to our terms, services or privacy policy, to maintain our recordsIdentity, Contact, Profile Marketing and CommunicationsPerformance of a contract with you,  Necessary to comply with a legal obligation, Necessary for our legitimate interests to keep our records updated and to study how customers use our services, Consent
To administer and protect our business and our site (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)Identity, Contact, TechnicalNecessary for our legitimate interests for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganization or group restructuring exercise, Necessary to comply with a legal obligation, Consent
To use data analytics to improve our website, services, marketing, customer relationships and experiencesTechnical, UsageNecessary for our legitimate interests to define types of customers for our services, to keep our site updated and relevant, to develop our business and to inform our marketing strategy, Consent
To make suggestions and recommendations to you about services that may be of interest to youIdentity, Contact, Technical, Usage, ProfileNecessary for our legitimate interests to develop our services and grow our business, Consent














We may collect and process information about you, including your name, address, date of birth, address, contact details (including email address and mobile phone number) etc. We may take personal information from a range of sources.

We will use your data for the purpose it was collected and where we have your consent or an appropriate lawful basis may use your personal information to provide you with marketing information about services, promotions and offers that may be of interest to you. This document explains how you can change whether to receive this information. Please note that, even if you choose not to receive this information, we may still use your personal information to provide you with important services communications, including communications in relation to any services we provide to you.

You will only receive marketing communications from us if you have:

We will get your express opt-in consent before we share your personal data with any third party for marketing purposes.

How to change your preferences

We operate in line with the GDPR data protection guidelines. We respect your rights and will respond to any request for access to personal information and requests to delete, rectify, transfer, data and to stop processing. We will also advise you on how to complain to the relevant authorities. Where possible any requests or objections should be made in writing to the Data Controller, or you can visit our website, call, or email us to contact us to exercise your rights, make a complaint, or change your preferences at any time.

Opting out at a later date

Where you give your consent for us to process your data, for example when you agree to us sending you marketing information or where you agree to us processing financial data, you can contact us to amend or withdraw your consent at any time. You can also choose to object to processing and request deletion of your data. We respect all user rights as defined in GDPR. If you have any comments or wish to complain please contact us.

How we store and process your data

Your data will be collected, stored and processed securely, where we transfer your data internationally, we will ensure we take appropriate precautions to protect this data. Your data will normally be stored for up to 7 years in order to meet our legal obligations and protect our interests.

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to find out more about how the processing for the new purpose is compatible with the original purpose, please email us. If we need to use your personal data for a purpose unrelated to the purpose for which we collected the data, we will notify you and we will explain the legal ground of processing.

We may be legally obliged to disclose your personal information without your knowledge to the extent that we are required to do so by law; in connection with any ongoing or prospective legal proceedings; in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

Our obligations

We are a Data Controller. In relation to the information that you provide to us, we are legally responsible for how that information is handled. We will comply with the GDPR in the way we use and share your personal data.
Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

We aim to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

Third Parties

We may have to share your personal data with selected third parties in order to meet our obligations to you and for the purposes described in this document:

We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.

Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know such data. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

Where required under GDPR will report any breaches or potential breaches to the appropriate authorities within 24 hours and to anyone affected by a breach within 72 hours. If you have any queries or concerns about your data usage, please contact us at security@unifyapps.com.

Our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

Contacting us, exercising your information rights and Complaints

If you have any questions or comments about this Privacy Policy, wish to exercise your information rights in connection with the personal data you have shared with us or wish to complain, please contact: Mr. Rahul Anishetty, Tech Uniapps (India) Services Private Limited at privacy@unifyapps.com. We aim to process data protection requests within 30 days, SAR responses are usually free, but we reserve the right to charge for excessive or unfounded requests. We fully comply with Data Protection legislation and will assist in any investigation or request made by the appropriate authorities.

If you remain dissatisfied, then you have the right to apply directly to your local data protection authority.  You can find the list at: https://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.html