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Customer stories/Global Fintech

Scaling internal operations with AI-Native execution

How a global fintech automated people workflows, operational intelligence, and procurement execution across rapidly scaling teams.

Scaling internal operations with AI-Native execution
  • 60% Reduction in HR operations effort

  • 90% Faster data availability

  • 100% Supplier onboarding traceability

Company

Global Fintech

HQ / Location

London

Industry

Financial Services

Department

Operations

HR

Scale

Multi-entity global operations

The challenge

At a global fintech, HR, data, and supply teams relied on fragmented tools and manual coordination. Employee lifecycle actions required repeated handoffs, data pipelines lagged business events, and supplier onboarding lacked end-to-end visibility—slowing execution and increasing operational risk across rapidly scaling teams.

Use cases transformed into AI-Native

With UnifyApps, the organization unified people, operations, and procurement workflows into a reusable, AI-Native execution model:

Revolut - AI-Driven Pre-Onboarding Automation

AI-Driven Pre-Onboarding Automation

  • BEFORE Manual coordination across HR systems and email

  • COST Days of admin effort per hire

  • AFTER Automated pre-onboarding workflow orchestration

Business Impact

Onboarding cycles reduced from days to hours

Revolut - Automated Interview Transcript Processing

Automated Interview Transcript Processing

  • BEFORE Manual upload and review of recordings and notes

  • COST Multi-day feedback loops and inconsistent signals

  • AFTER AI-generated transcripts with structured summaries

Business Impact

Real-time feedback, eliminating 100% of manual effort

Revolut - Tech Support Ticket Triage

Tech Support Ticket Triage

  • BEFORE Manual ticket reading and priority assignment

  • COST SLA breaches from delayed routing

  • AFTER AI-driven categorization and intelligent routing

Business Impact

Faster first-response times and improved SLA adherence

Revolut -Purchase Requisition Processing

Purchase Requisition Processing

  • BEFORE Manual PR review and contract cross-checks

  • COST Hours of daily manual effort

  • AFTER Automated OCR, validation, and approval routing

Business Impact

80% reduction in manual processing

Only weeks to scale

Traditional builds take months. UnifyApps delivered unified ops—without replatforming—in just weeks.

Scalable, reusable foundation

Shared employee, ticket, and procurement objects enabled reuse across HR, IT operations, and supply workflows.

Key Integrations
Coupa
Jira
Slack
Bitbucket
Looker
Confluence
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