TELECOMMUNICATIONS & MEDIA
Unified intelligence for high-volume telecom ecosystems
Operations Center for Modern Telecom Unify and automate high-volume customer, network, and content workflows to manage scale and complexity
Trusted by leading telecom & media firms
Business ROI
Real results. Not more pilots.
32%
Better on-time delivery
for $120B+ Global Telecommunications Giant
100%
Consistent compliance
for World's Most Valuable Telecom Brand
AI promises intelligence at telecom scale. Why do customer and network operations still fracture?
OPERATIONAL FRICTION
Where telecom & media workflows breakdown
High-Volume Customer Ops
Scale and complexity of customer operations overwhelm manual systems.
Content Distribution Complexity
Managing rights and delivery across many platforms is difficult.
Fragmented Subscriber Management
Managing accounts across disconnected systems is challenging.
Legacy Systems Burden
Modern demands slow down older, disparate platforms.
Siloed Compliance
Manual governance across platforms increases audit risk.
Network Service Disruption
Inefficient analysis delays outage resolution.
AI APPLICATIONS AND AGENTS
Bring AI to every telecom workflow
Intelligent automation and human-in-the-loop AI experiences
Subscriber Churn Prediction
Forecast customer churn risk before it happens.
Network Outage Analysis
Quickly diagnose causes and impact of service issues.
Offer Personalization Engine
Generate targeted offers based on subscriber history.
Field Technician Guidance
Provide real-time instructions and support in the field.
SLA Compliance Monitoring
Automatically track and report service level adherence.
Marketing Offer Optimization
Analyze campaign performance for better targeting.
Field Technician Instructions
Generate job steps from work order details.
Customer Sentiment Tracking
Monitor and categorize social and service feedback.
Call Script Quality Review
Automate review for adherence and effectiveness.
Complex Billing Resolution
Automate research for billing dispute inquiries.
Supply Chain Inventory
Forecast equipment needs and track stock levels.
B2B Proposal Generator
Accelerate custom sales proposal drafting.
Platform
Unlocking the power of AI for telecom & media
Systems
Connect your telecom systems
Integrate billing, CRM, network, and content management systems—without migration.
Explore UnifyApps Integrations
Data
Clarify subscriber, network, and content data
Create a trusted, unified view of customer, network, and content data across your stack.
Explore Unify Data
Agents
Build AI-driven workflows, apps, and agents
Design end-to-end workflows, human-in-the-loop applications, and autonomous agents in one visual canvas.
Explore Unify AI Builder
Governance
Apply enterprise-grade oversight to AI
Enforce model controls, audit trails, and consent rules across every workflow and decision, maintaining compliance.
Connect your telecom systems
Integrate billing, CRM, network, and content management systems—without migration.
Explore UnifyApps IntegrationsClarify subscriber, network, and content data
Create a trusted, unified view of customer, network, and content data across your stack.
Explore Unify DataBuild AI-driven workflows, apps, and agents
Design end-to-end workflows, human-in-the-loop applications, and autonomous agents in one visual canvas.
Explore Unify AI BuilderApply enterprise-grade oversight to AI
Enforce model controls, audit trails, and consent rules across every workflow and decision, maintaining compliance.
WHAT MAKES UNIFYAPPS UNIQUE
The core capabilities behind AI-native transformation
Complete integration & data foundation
800+ connectors plus a unified data layer for clean, trusted financial workflows.
Model-agnostic AI intelligence
Route tasks across 50+ foundation models without lock-in.
Enterprise governance & security
Audit-ready, explainable, and deployable in any environment.
Built-in AI development lifecycle
Track, test, deploy, and monitor AI with native version control.
Build once, deploy everywhere
Reuse logic across web, mobile, chat, and embedded experiences.
Spotlights
Learn how leaders are making AI work
