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IT & ENTERPRISE OPERATIONS

Build it workflows that actually run the business

Turn fragmented systems, tickets, and access requests into governed, production-ready AI operations.

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Trusted by IT departments across the world
Business ROI
Real results. Not more pilots.

72%

Help desk ticket deflection

for Dept. of Govt. Enablement, Dubai

0

Audit Findings

for India's Largest Private Sector Bank

IT teams keep the lights on—but workflows break under the load.

OPERATIONAL FRICTION
Where IT workflows breakdown
Ticket triage & resolution
Ticket triage & resolution

Requests arrive across channels with no shared context.

Access & provisioning
Access & provisioning

Manual approvals slow onboarding and offboarding.

System visibility
System visibility

Logs and alerts require manual correlation.

Change management
Change management

Routine changes require cross-system coordination.

Exception handling
Exception handling

Edge cases trigger escalations without workflow state.

Pilot-only AI
Pilot-only AI

Chatbots answer questions but can’t take action.

Intelligent automation and human-in-the-loop AI experiences
Bring AI to every IT workflow
Intelligent automation and human-in-the-loop AI experiences
 IT Ticket Triage
IT Ticket Triage
Route, prioritize, and classify tickets automatically.
Service Operations Console
Service Operations Console
Review, override, and escalate active IT requests.
Access Provisioning
Access Provisioning
Automate joiner, mover, and leaver workflows.
Access Review Workspace
Access Review Workspace
Approve, audit, and remediate access centrally.
Incident Response
Incident Response
Correlate alerts and trigger response workflows.
 Incident Management Dashboard
Incident Management Dashboard
Track incident status, actions, and resolution.
Shadow IT 
Detection
Shadow IT 
Detection
Identify unauthorized tools and risky access.
Risk & Compliance Console
Risk & Compliance Console
Investigate findings and document actions.
 License Optimization
License Optimization
Reclaim unused licenses and reduce spend.
SaaS Spend Insights
SaaS Spend Insights
Monitor utilization and surface savings opportunities.
Platform
Unlocking the power of AI-Native IT operations
Systems
Systems

Connect your
IT systems

Integrate ITSM, identity, infrastructure, monitoring, and collaboration tools — without migration.

Explore UnifyApps Integrations
Data
Data

Unify operational data and signals

Create a trusted, governed view of tickets, assets, access, logs, and policies.

Explore Unify Data
Agents
Agents

Build AI-driven IT workflows, apps, and agents

Design end-to-end IT workflows, operational apps, and autonomous agents in one visual canvas.

Explore Unify AI Builder
Governance
Governance

Apply enterprise-grade oversight to support IT AI

Enforce access controls, audit trails, policy rules, and execution boundaries across every workflow.

Connect your
IT systems

Integrate ITSM, identity, infrastructure, monitoring, and collaboration tools — without migration.

Explore UnifyApps Integrations

Unify operational data and signals

Create a trusted, governed view of tickets, assets, access, logs, and policies.

Explore Unify Data

Build AI-driven IT workflows, apps, and agents

Design end-to-end IT workflows, operational apps, and autonomous agents in one visual canvas.

Explore Unify AI Builder

Apply enterprise-grade oversight to support IT AI

Enforce access controls, audit trails, policy rules, and execution boundaries across every workflow.

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WHAT MAKES UNIFYAPPS UNIQUE
The core capabilities behind AI-native transformation
Complete integration & data foundation
Complete integration & data foundation

800+ connectors plus a unified data layer for clean, trusted AI workflows.

Model-agnostic AI intelligence
Model-agnostic AI intelligence

Route tasks across 50+ foundation models without lock-in.

Built-in AI development lifecycle
Built-in AI development lifecycle

Track, test, deploy, and monitor AI with native version control.

Enterprise governance & security
Enterprise governance & security

Audit-ready, explainable, and deployable in any environment.

Build once, deploy everywhere
Build once, deploy everywhere

Reuse logic across web, mobile, chat, and embedded experiences.

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Ready to get AI-Native?

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