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Customer stories/Large Hyperlocal Commerce Platform

Scaling hyperlocal commerce with automated supply chain orchestration

How a fast-growing hyperlocal commerce platform built a reusable foundation for supplier onboarding, catalog management, and automated order workflows.

Scaling hyperlocal commerce with automated supply chain orchestration
  • 90% seller–vendor order workflows automated

  • 2,800+ suppliers onboarded

  • 70% automation across forecasting, ordering, logistics

Company

Large Hyperlocal Commerce Platform

HQ / Location

India

Industry

Retail & Consumer

Department

Operations

Scale

Thousands of suppliers across hyperlocal markets

The challenge

At a fast-scaling hyperlocal commerce platform, supply chain operations relied on manual coordination across forecasting, ordering, logistics, and payments. Fragmented systems slowed supplier onboarding and required constant human intervention in seller–vendor workflows, limiting the platform’s ability to scale new products and categories efficiently.

Use cases transformed into AI-Native

With UnifyApps, the platform unified fragmented supply chain workflows into a reusable, AI-native orchestration layer:

PhonePe Supply chain automation

Supply chain automation

  • BEFORE Manual interventions across forecasting and logistics

  • COST Slow order cycles and high operational overhead

  • AFTER Automated demand planning and order execution

Business Impact

70% automation across supply chain workflows

PhonePe Order workflow orchestration

Order workflow orchestration

  • BEFORE Fragmented seller–vendor coordination

  • COST Errors and delays in order fulfillment

  • AFTER Automated end-to-end order orchestration

Business Impact

90% automation of order workflows

PhonePe Supplier onboarding

PhonePe Supplier onboarding

  • BEFORE Slow, manual onboarding processes

  • COST Delayed time-to-market for new suppliers

  • AFTER Automated onboarding and validation

Business Impact

2,800+ suppliers onboarded at scale

PhonePe Catalog & category management

Catalog & category management

  • BEFORE Manual product and category setup

  • COST Bottlenecks launching new SKUs

  • AFTERAutomated catalog and category management

Business Impact

Faster launch of net-new products

Rapid network scaling

Traditional builds require months. UnifyApps enabled immediate automation at scale.

Scalable, Reusable Foundation

Standardized supplier, catalog, and order data enabled rapid reuse across supply chain and operations workflows.

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AI doesn’t scale through pilots. It scales through architecture.

See how UnifyApps helps supply chain and operations teams build once and scale AI everywhere.