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Customer stories/Large QSR Operator HR and Operations

Unifying workforce experience and operational resilience

How a large QSR operator consolidated workforce management and vendor continuity into a single, real-time execution layer.

Unifying workforce experience and operational resilience
  • 70% Reduction in manual HR effort

  • 90% Decrease in payroll errors

  • 35-min Employee data synchronization

Company

Large QSR Operator HR and Operations

HQ / Location

India

Industry

Manufacturing & Industrial Ops

Department

HR

Operations

Scale

1,500+ restaurants

The challenge

At a large QSR operator, HR systems were fragmented across brands, leaving employees without a single source for communication or self-service. Managing contract labor was manual and error-prone, while vendor contracts were tracked reactively—creating payroll errors, compliance risk, and operational disruptions across a distributed workforce.

Use cases transformed into AI-Native

With UnifyApps, the organization unified workforce and operational workflows into a reusable, AI-Native execution model:

Jubilant - Employee Super App

Employee Super App

  • BEFORE Disconnected HR tools across five brands

  • COST High admin effort and poor employee experience

  • AFTER Unified app with attendance, self-service, and comms

Business Impact

Real-time data sync and policy consistency

Jubilant - Off-Role Workforce Management

Off-Role Workforce Management

  • BEFORE Manual onboarding and wage calculations

  • COST 90% higher payroll error rates

  • AFTER Automated lifecycle with OCR and wage logic

Business Impact

90% fewer payroll errors and 70% less effort

Jubilant - Vendor Contract Continuity

Vendor Contract Continuity

  • BEFORE Manual contract tracking without inventory context

  • COST Reactive renewals and stockout risk

  • AFTER Predictive alerts based on consumption data

Business Impact

Proactive renewals and uninterrupted supply

Multi-brand delivery at speed

Traditional builds require separate apps.

UnifyApps delivered one platform to serve five brands.

Scalable, Reusable Foundation

Shared employee, vendor, and compliance data objects—including Employee Profiles, Vendor Contracts, and Wage Masters—enabled reuse across HR operations and supply continuity.

Key Integrations
SAP Business One
Snowflake
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AI doesn’t scale through pilots. It scales through architecture.

See how UnifyApps helps HR and operations teams build once and scale AI everywhere.