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Customer stories/Leading Hospitality Asset Manager

Operationalizing the hotel portfolio: From onboarding to asset lifecycle

How a leading hospitality asset manager unified onboarding, reporting compliance, and asset disposal into a governed, AI-Native operations layer.

Operationalizing the hotel portfolio: From onboarding to asset lifecycle
  • 75% Faster hotel onboarding

  • $95K Annual savings

  • 70% Faster asset disposal cycles

Company

Leading Hospitality Asset Manager

HQ / Location

UAE

Industry

Financial Services

Department

Operations

Scale

Portfolio of 40+ luxury and premium hotels

The challenge

Operational teams at a leading hospitality firm managed the hotel lifecycle through fragmented, manual processes. New hotel onboarding took weeks, compliance reporting relied on scattered emails, and asset disposal lacked real-time financial context—creating delays, visibility gaps, and compliance risk across a growing portfolio.

Use cases transformed into AI-Native

With UnifyApps, the organization replaced manual, disconnected operational workflows with a reusable, AI-Native execution layer:

WASL - Hotel Onboarding Automation

Hotel Onboarding Automation

  • BEFORE Manual, paper-based onboarding across teams

  • COST 4–6 week delays; 150-hour admin overhead

  • AFTER Digitized onboarding with automated provisioning

Business Impact

75% faster onboarding; 80% of manual data entry eliminated

WASL - Ad hoc & Scheduled Report Submission Portal

Ad hoc & Scheduled Report Submission Portal

  • BEFORE Email-based report collection and tracking

  • COST Missed deadlines; limited portfolio visibility

  • AFTER Centralized portal with automated reminders

Business Impact

$95K annual savings; 75% fewer delays

WASL - Disposal of Assets Workflow

Disposal of Assets Workflow

  • BEFORE Manual disposal without SAP asset visibility

  • COST Slow cycles; DOA and audit risk

  • AFTER Integrated workflow with real-time asset data

Business Impact

70% faster disposals; full audit trail

70% faster time-to-value

Traditional builds take 12–18 months. UnifyApps delivered production operations workflows in 16 weeks.

Scalable, reusable foundation

Reusable data objects for Hotel Master Data, User Profiles, Asset Registers, Disposal Requests, and DOA Rules enabled rapid expansion across onboarding, compliance, and asset lifecycle operations.

Key Integrations
SAP HANA
Oracle
PowerBI
Microsoft Sharepoint
Microsoft Teams
Outlook
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