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Imperium

Headquarters: UAERegions covered: UAE, India

ImperiumApp is a UAE-based provider of unified communication and customer experience solutions, specializing in AI-powered tools for contact centers and the hospitality sector. Leveraging partnerships with industry leaders like Avaya, Cisco, and Microsoft, ImperiumApp delivers scalable, cloud-based platforms that enhance customer engagement and operational efficiency. Their offerings include omnichannel contact centers, intelligent CX solutions, and cloud-driven hospitality services designed to streamline business processes and elevate user experiences.

Competencies

Solutions

Focus Industries

Competencies

  • AI-driven customer experience (CX) solutions

  • Omnichannel contact center platforms

  • Cloud-based hospitality communication systems

  • Integration with major PBX and CRM systems