The challenge
At a leading airline, operations teams lacked continuous visibility across the flight lifecycle. Controllers manually checked flight status every 15 minutes due to data gaps, ground teams relied on error-prone RPA for document filing, and passenger check-in and aircraft messaging required fragmented, manual processes—slowing response times and increasing operational risk.
Use cases transformed into AI-Native
With UnifyApps, the airline unified flight, ground, and technical workflows into a reusable, AI-native operations layer:
