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Business Holidays

Business Holidays

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3 mins READ

A Business Holidays entity is a named, reusable list of dated holidays that marks whole days as non-working wherever it's linked. It pairs directly with Business Hours Configuration: on its own a holiday calendar does nothing, but once a Business Hours schedule links to it, every listed date becomes a full non-working day on top of the weekly hours.

Overview

Business Holidays calendars live under Settings › Business Holidays, where the manager lists your calendars with Name, Created By/On, and Last Updated By/On (the last column carries a hover audit tooltip). Rows offer "Edit", "Share" and "Delete", and each appears only if you have that permission on the calendar. Use "Share" to give other users or teams access to a calendar. "New Business Holiday" creates one. A single calendar can be linked from multiple Business Hours schedules, so a holiday list only needs to be built once.

Use Cases

  • Mark national or public holidays as non-working across every Business Hours schedule that links to the calendar.

  • Add company-specific closures, such as offsites or year-end shutdowns, without touching the weekly working hours.

  • Maintain separate calendars for different regions that observe different holiday sets.

  • Reuse one holiday calendar across multiple Business Hours schedules instead of duplicating the same dates in each.

  • Refresh the calendar every year to keep recurring holidays current, since matches are made by exact date.

Creating a Holiday Calendar

"New Business Holiday" opens the New Business Holidays Entity page, with a Details section (Name) and a Holiday list section.

Parameter

Description

Example

Name*

Name your Business Holiday.

"US Public Holidays"

Holiday List*

Define the list of holidays: each row needs a date and a title. The calendar needs at least one entry.

25 Dec 2026 — "Christmas Day"

Add a row per holiday — New Year's Day, company offsites, regional holidays — and save. To add next year's dates later, click the calendar's row (or choose "Edit") to reopen it.

How Holidays Affect Automations

When an automation node is gated by Business Hours and the linked schedule references a holiday calendar, the runtime compares today's date — in the schedule's time zone — against the holiday list before it even looks at the day's working hours. A match means the entire day is outside business hours: the node either waits for the next working window or fails, depending on its "Wait for next window" setting.

Note: The match is by exact date, so recurring holidays need a fresh entry each year — nothing rolls over automatically.

Editing and Deleting a Calendar

"Delete" asks you to confirm: "Delete Business Holiday? Are you sure you want to delete the business holiday '<name>'? This action cannot be undone." Business Hours schedules that pointed at the deleted calendar aren't removed themselves — they simply lose their holiday coverage, so re-link them to another calendar if you still need holiday handling.

Notes

  • Add next year's dates ahead of time — matches are exact-date only, so recurring holidays don't carry forward on their own.

  • Keep regional holiday calendars separate so one region's closures don't affect a schedule meant for another.

  • Re-link any Business Hours schedule to a different calendar before deleting one it depends on.

  • Confirm a calendar has at least one holiday entry before saving — an empty list isn't valid.

  • Treat calendar deletion as permanent; there is no undo once you confirm it.

FAQs

Does a Business Holidays calendar do anything on its own?

No. A holiday calendar only takes effect once a Business Hours schedule links to it; unlinked, it has no impact on any workflow.

Do I need to re-add recurring holidays every year?

Yes. Matching is done by exact date, so a holiday like a fixed public holiday needs a new row added for each upcoming year.

Can multiple Business Hours schedules share one holiday calendar?

Yes. One calendar can be linked from as many schedules as need the same set of non-working days.

What happens to a Business Hours schedule if I delete its linked calendar?

The schedule itself is unaffected, but it loses holiday coverage — the weekly working hours still apply, with no holidays factored in until you link a new calendar.

Is deleting a holiday calendar reversible?

No. The confirmation dialog states the action cannot be undone, so recreate the calendar from scratch if you delete it in error.