Schedule

Overview

Schedule trigger helps users run an automation at predefined time intervals.

Users can configure schedule triggers to recur at set intervals, such as hourly, daily, or monthly, and/or to activate at a specific date and time using a Cron Expression. 

Use Case

A customer support team wants a daily summary of all Zendesk tickets, including their assignees, subjects, and statuses. This summary should be posted daily in a dedicated Slack channel to keep the team informed and aligned.

1. We configure a Schedule trigger to activate at 7:00 AM every day starting from 31/7, Wednesday.

2. We can obtain a list of all tickets from Zendesk.

3. Finally, the above list can be posted on our dedicated Slack channel.

How to use Schedule?

1. Add the Schedule node as your trigger and select New recurring event as the action.

2. Next, fill in the following input parameters:
   
   Schedule type: Select your Interval and/or Cron Expression, depending on whether you want the automation to run at set intervals from the current moment or you want the automation to begin at a specific time and then continue at repeated intervals.

   • Interval

     • Trigger every: Input the value for your trigger duration.

     • Frequency: Select your units, e.g., hours, days, etc.

     • Trigger conditions: Set any conditions you want that are valid for running the Schedule.

       
       

   • Cron Expression

     • Expression: It is a series of fields describing the exact time when the Schedule should run.

     • Trigger conditions: Set any conditions you want that are valid for running the Schedule.

       
       

     • Finally, we obtain the output with the following information pieces.