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Canny.io

Canny.io

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2 mins READ

​Canny is a customer feedback management platform that helps businesses collect, analyze, and prioritize user feedback to inform product decisions. It offers tools for feature request tracking, public roadmaps, and changelogs, enabling teams to close the feedback loop efficiently.

Integrating your application with Canny.io allows you to collect, manage, and analyze user feedback efficiently. 

Authentication

Before you begin, ensure you have the following:

  • Connection Name: Select a descriptive name for your connection, like "MyAppCannyIntegration". This helps in easily identifying the connection within your application or integration settings.

  • Authentication Type: Canny supports API tokens for authentication. 

API Key Based Authentication

  1. Sign up or log in to your Canny.io account by visiting the Canny.io dashboard.

  2. Navigate to the API settings section in your account settings. 

  3. Access it by clicking on your profile icon and selecting 'API' from the dropdown menu.

  4. Copy the generated API Key and securely store it, as it allows access to your Canny.io account.  

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Actions

Actions

Description

Change post status

Changes the status of a post in Canny.io.

Create comment

Creates a comment in a post in Canny.io.

Create or update a user

Creates or updates a user in Canny.io.

Create post

Creates a post in Canny.io.

Find post

Finds a post in Canny.io.

Scan with Autopilot

Adds a conversation to the autopilot processing queue.

Triggers

Triggers

Description

Change post status

Triggers when a post status is changed in Canny.io

Create Comment

Triggers when a new comment is created in Canny.io

Create Post

Triggers when a new post is created in Canny.io

New vote

Triggers when a new vote is added to a post

Tag Added to Post

Triggers when a tag is added to a post in Canny.io