Khoros is a customer engagement platform that helps brands manage social media, community forums, and messaging interactions to enhance customer experience. It offers AI-powered analytics, automation, and collaboration tools for marketing, support, and engagement teams.
Connecting your application to a Khoros account enables seamless integration with its suite of customer engagement and social media management tools, enhancing collaboration, automating workflows, and simplifying digital interactions across your organization.
Authentication
Before you begin, make sure you have the following information:
Connection Name: Choose a descriptive name for your connection. This will help you easily identify it within your application or integration settings. For example "MyAppKhorosIntegration".Authentication Type: Khoros supports OAuth authentication for integrations.
OAuth Based Authentication
To obtain credentials, contact your company admin-contact Khoros support to request a client ID and client Secret for Khoros Marketing.
Enter the
Client IDandClient Secretin the Khoros connection setup and click "Authorize".You will be redirected to the permissions page; review the permissions and click "
Allow".Once authorized, a new Khoros connection will be successfully created.
Actions
Actions | Description |
| Delete message by ID in Khoros |
| List all available streams for a company in Khoros |
| List all survey data for a set of streams in Khoros |
| Publish a new marketing message for the target initiative in Khoros |
| Update marketing messages for the target initiative in Khoros |