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Khoros Communities

Khoros Communities

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2 mins READ

Khoros Communities is a digital community platform that helps brands build and manage online customer communities for peer-to-peer support, engagement, and knowledge sharing. It enables businesses to enhance customer experience, reduce support costs, and drive brand loyalty through collaborative interactions.

Khoros Communities stands out by offering deep customization, robust moderation tools, and seamless integration with CRM and support platforms.

Authentication

Before you begin, make sure you have the following information:

  • Connection Name: Choose a meaningful name for your connection. This name helps you identify the connection within your application or integration settings. It could be something descriptive like 'MyKhorosCommunties’.

  • Authentication Type: Khoros Communities uses SDK Key for authentication.

SDK Key Based

  • Log in to your Khoros Communities account as the admin.

  • Go to the Profile Icon and navigate to Dev Tools.

  • Click on the Community SDK option under the Dev Tools Section  .

  • Copy and securely store the SDK Key under the Community SDK section.

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Actions

Actions

Description

List messages

Lists messages in Khoros Communities

List Users

Lists users in Khoros Communities

Triggers

Triggers

Description

New Message

Triggers when a new message is received in Khoros Communities