Khoros Communities is a digital community platform that helps brands build and manage online customer communities for peer-to-peer support, engagement, and knowledge sharing. It enables businesses to enhance customer experience, reduce support costs, and drive brand loyalty through collaborative interactions.
Khoros Communities stands out by offering deep customization, robust moderation tools, and seamless integration with CRM and support platforms.
Authentication
Before you begin, make sure you have the following information:
Connection Name
: Choose a meaningful name for your connection. This name helps you identify the connection within your application or integration settings. It could be something descriptive like 'MyKhorosCommunties’.Authentication Type
: Khoros Communities uses SDK Key for authentication.
SDK Key Based
Log in to your Khoros Communities account as the admin.
Go to the
Profile Icon
and navigate toDev Tools
.Click on the
Community SDK
option under the Dev Tools Section .Copy and securely store the SDK Key under the Community SDK section.
Actions
Actions | Description |
| Lists messages in Khoros Communities |
| Lists users in Khoros Communities |
Triggers
Triggers | Description |
| Triggers when a new message is received in Khoros Communities |