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Unify Integrations
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People.AI

People.AI

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7 mins READ

People.AI

People.ai is an AI-driven revenue intelligence platform that automatically captures every email, call, and meeting, and maps it directly to your deals, accounts, and CRM — eliminating manual data entry and giving sales teams a complete, real-time picture of pipeline health.

Integrating your application with People.ai empowers you to unlock actionable revenue insights, automate go-to-market activity tracking, and enable your sales, marketing, and RevOps teams to make smarter, data-driven decisions that accelerate growth.

Authentication

Ensure you have the following information ready for a seamless integration process:

  • Connection Name: Select a descriptive name for your connection, like "MyAppPeopleAIIntegration". This helps in easily identifying the connection within your application or integration settings.

  • Authentication Type: PeopleAI supports the following type of authentication for connecting to your PeopleAI account:

    • API Token 

Access Token Based Authentication :

  • Go to https://app.people.ai and sign in with your admin credentials.

  • Once logged in, click on your profile icon or navigate to the Admin Settings panel, accessible from the top-right menu or the gear icon.

  • Within the admin panel, look for a section labeled API Keys or Integrations.

  • Click Generate or Create New API Key. The platform will produce:

    • An API Key (Consumer Key)

    • An API Secret (Consumer Secret)

  • Treat this token with high confidentiality, as it allows access to your People AI instance.

ACTIONS :

Action

Description

Bulk push conference activities

Ingests multiple conference activity records in a single request.

Bulk push email activities

Submits a batch of email activity records to People.ai in one call.

Bulk push meeting activities

Pushes multiple meeting activity records to People.ai simultaneously.

Delete call activity

Permanently removes a specific call activity record by its unique identifier.

Delete chat activity

Deletes a specific chat activity record by its unique identifier.

Push call activity

Submits a single call activity record to People.ai.

Push chat activity

Sends a single chat or messaging activity record to People.ai.

Push conference activity

Submits a single conference activity record to People.ai.

Push email activity

Sends a single email activity record to People.ai.

Push meeting activity

Submits a single meeting activity record to People.ai.

Get activity by CRM ID

Retrieves a specific activity record using its CRM identifier.

Get activity participants by CRM ID

Returns all participants associated with a specific activity via its CRM record ID.

List activities

Retrieves all captured activities across the organization.

List activities of type

Fetches a paginated list of activities filtered by a specific activity type.

List activity participants

Returns a paginated list of all participants across activities in the organization.

List participants

Returns all participants associated with a specific activity.

Get contact

Retrieves full profile and engagement details for a specific contact.

Get contact by CRM ID

Looks up a contact record in People.ai using its CRM identifier.

Get contact by email

Retrieves a contact record from People.ai by the contact's email address.

List contacts

Returns a paginated list of all contact records in the organization.

List contact engagement insights

Retrieves AI-generated engagement insights for a specific contact.

Get lead

Fetches complete details for a specific lead record.

Get lead by CRM ID

Retrieves a lead record from People.ai using its CRM system identifier.

Get lead by email

Looks up a lead in People.ai by email address.

List leads

Returns a paginated list of all lead records in the organization.

List lead engagement insights

Provides AI-powered engagement insights for a specific lead.

Get opportunity

Fetches full details for a specific opportunity.

Get opportunity by CRM ID

Fetches a specific opportunity record using its CRM system identifier.

List opportunities

Lists all opportunities in the CRM pipeline.

List opportunity engagement insights

Returns AI-generated engagement insights for a specific opportunity.

Get account

Retrieves detailed information for a specific account.

List accounts

Returns a paginated list of all account records in the organization.

List account engagement scores

Retrieves engagement score data across all accounts in the organization.

List engagement levels

Returns engagement level definitions and current scores for accounts or contacts.

Get team by CRM ID

Fetches a specific team record using its CRM system identifier.

Get team by ID

Retrieves full details for a specific team using the People.ai internal identifier.

List teams

Returns a paginated list of all teams defined in the organization.

Get team member

Returns profile and performance data for a specific team member.

Get team member by CRM ID

Looks up a team member record using their CRM system identifier.

Get team member by email

Retrieves a team member's profile by their email address.

List team members

Retrieves the full list of team members in the organization.

List team members by team CRM ID

Returns all team members belonging to a specific team via its CRM record ID.

List team members by team ID

Retrieves all members of a specific team using the People.ai internal identifier.