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Agent Prompts

Agent Prompts

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3 mins READ

Prompts is a library of reusable, named prompt templates attached to an agent — each with a type, a body with insertable variables, and its own on/off toggle.

Overview

Each prompt has a type that tells the agent where the prompt is used, a prompt body with insertable variables, and an optional set of variables. Prompts can be switched on or off and tested live before you rely on them.

This is separate from the Instructions section (the agent's always-on core guidance): prompts are named, swappable templates for specific functions. The Prompts section is reached from links inside the editor rather than from the main side-nav.

Note: For workspace-wide prompt templates reused across agents, see Prompt Templates instead — this section covers prompts scoped to a single agent.

Creating a Prompt

Use Add Prompt to open the prompt editor and fill in:

Field

Description

Prompt Name

A name to identify it ("Enter Prompt Name").

Prompt Type

Where the prompt applies. Options: Response Generation, Rephraser, Topic Execution, and Other.

Write your prompt

The prompt body. Type @ to insert a variable.

Prompt variables (right panel)

Define each variable the prompt uses.

Save stores it; Cancel discards. New prompts appear in the list where you can toggle them active.

How Prompt Variables Work

In the prompt editor's right-hand panel, add a field for each variable your prompt references. Each variable has:

Property

Description

Key

The reference name. Must start with a letter and contain only letters, numbers, and underscores (no spaces or other symbols).

Label

A friendly name.

Field Type

String, Number, Integer, Boolean, Date, or Date Time (defaults to String).

Default value

Used when nothing is supplied.

Insert a variable into the prompt body with @. If you haven't added any, the panel reads No fields added — "Add your first field by giving it a name, type and default value."

Testing a Prompt Before Using It

Open a prompt and use Test Prompt. A testing pane opens where you supply sample values for the prompt's variables and run it, so you can check the wording and output before making the prompt active. Testing doesn't change the prompt — adjust and re-test until it reads right, then Save.

Managing Prompts in the List

The list shows each prompt's Prompt Name (with a preview of its content), its Type as a tag, and Last Updated. A toggle on each row turns the prompt active or inactive without deleting it. Row actions let you Edit and Delete. Search to find one quickly.

If you haven't created any, the empty state reads No Prompts — "You haven't created any prompts yet." Created On and Last Updated By columns exist too, hidden by default — reveal them from the column-visibility control, or hover the Last Updated date for the same detail.