What a connection is and how you manage it across the platform.

Overview

A connection is your authenticated link to an external app — a saved, named instance of a connector with the credentials it needs to act on your behalf. The connector is the app template (Salesforce, Slack, a database, or a custom connector you built); a connection is your specific, authorized access to that app, for example "My Salesforce Account". You create a connection once, and then automations, apps, and AI agents reuse it whenever they need to talk to that system — they reference the connection, and the platform supplies its stored credentials. You manage all of them in the Connections area.

Connections area

The Connections manager is where you:

• Create a connection by picking an app and authenticating.

• See and search all your connections, with each one's app and status (Active / Inactive).

• Edit a connection (rename, re-authenticate) and configure its behavior (rate limiting, circuit breaker, telemetry).

• Clone a connection, share it with others, and view what depends on it before changing or deleting it.

• Monitor connection health and usage, since the platform keeps testing connections to make sure they still work.

Most of your time is in the list and the create flow; the rest is there for when you need to manage, troubleshoot, or hand off a connection.